The health and safety of our customers, employees and suppliers is our high priority.
Dear Customers,
During this unprecedented and challenging time, we at Downtown Winery, are monitoring the Covid-19 global crisis daily. We are following and adhering to the advice of Public Health Agency of Canada, the provincial and federal government.
Store Operations and Social Distancing Practices:
- We have increase sanitizing and cleaning of all areas of our store and office
- Communicating daily with our staff on updates from Public Health guidelines and providing our employees with proper tools to new developments
- Instructing staff to stay home if they have symptoms or feel unwell. Also, empowering managers to send employees home if they feel or look unwell
- All staff must wear protective gear, i.e. gloves and face mask, at all times and must keep 6 feet apart from customers
- All staff must properly wash hands on a regular basis, especially in between customers
- Limiting the amount of customers in the store
- Our staff will be removing merchandise off the shelves on behalf of our customers
- Affixed graphical floor decals to keep customers 6 feet apart
- We have implemented curbside pickup and delivery, when placing an order over the phone
- Our front doors have posted signs advising customers who feel unwell or who have traveled to self isolate
Reduced our stores hours
- Monday – Closed
- Tuesday to Saturday – 11am to 6pm
- Sunday – 11am to 5pm
Suspended Services Until Further Notices
- Suspended in-store wine tasting and bar services
- Suspended public and private tours
- Suspended in-store events
