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The health and safety of our customers, employees and suppliers is our high priority.

Dear Customers,

During this unprecedented and challenging time, we at Downtown Winery, are monitoring the Covid-19 global crisis daily.  We are following and adhering to the advice of Public Health Agency of Canada, the provincial and federal government.

Store Operations and Social Distancing Practices:

• We have increase sanitizing and cleaning of all areas of our store and office
• Communicating daily with our staff on updates from Public Health guidelines and providing our employees with proper tools to new developments
• Instructing staff to stay home if they have symptoms or feel unwell. Also, empowering managers to send employees home if they feel or look unwell
• All staff must wear protective gear, i.e. gloves and face mask, at all times and must keep 6 feet apart from customers
• All staff must properly wash hands on a regular basis, especially in between customers
• Limiting the amount of customers in the store
• Our staff will be removing merchandise off the shelves on behalf of our customers
• Affixed graphical floor decals to keep customers 6 feet apart
• We have implemented curbside pickup and delivery, when placing an order over the phone
• Our front doors have posted signs advising customers who feel unwell or who have traveled to self isolate

Reduced our stores hours

• Monday  –  Closed
• Tuesday to Saturday – 11am to 6pm
• Sunday – 11am to 5pm

Suspended Services Until Further Notices

• Suspended in-store wine tasting and bar services
• Suspended public and private tours
• Suspended in-store events